Their whole business model is cashback, but as long as they put in the small print that you might not get it (and you usually don't) they're covered. This company is nothing but a scam covered by a legal loophole making money for the owners. They may throw you a pound here and there to keep you sweet but the larger amounts? Forget it. Don't waste your time, you're just lining their pockets. Convenient that they don't have reviews on their facebook page, just a link to the 'glowing' Trustpilot ones (which are notoriously easy to fake)
Hey Faye,
As you say our whole business model is paying out cashback, that's how we grow our site and reach more members, we can only do that if we live up to our member's expectations and so while yes, if we're deemed as not eligible for the cashback we can not pass on anything to you but declined cashback is nearly always avoidable.
We've been online now for 15 years, saving our members millions. I myself was a member before I was a staff member and I wouldn't be here today if there was some sort of dodgy goings on as you appear to suggest here.
Facebook has changed the way their pages display and so you can no longer see public wall posts, that's facebook's changes and not ours and I wold encourage you to reach out if you have had a situation you are frustrated with so we can look to support you so you can be like our many very happy members.
Best wishes,
Matt