I've found the sales team at REPTILES CITY to be friendly and responsive. Their warehouse team as well was highly professional and quick to correct a few order issues. Their web-based sales platform is exceptionally well designed and the inclusion of text alerts on orders is very helpful for tracking shipments. My initial experience two years ago led me to order from them again, and this second experience was just as impressive if not more so. I will continue to consider REPTILESCITY my first choice.