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Gail G.

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Total Points
80
0
1

1 Review by Gail

Onecom

  • Onecom

“Excellent customer service”
9/27/20

I was experiencing network connectivity issues with a new phone I had purchased. I used the online live chat and explained the situation to service advisor who came back to me very quickly with a few possible solutions. Instruction/feedback was clear and simple which helped me understand what to do and I was able to resolve the matter swiftly, thanks to the help of the advisor. This was a much more time-effective method than phoning the customer care line which was my original pursuit. Thanks to the advisor for the help, much appreciated!

Onecom product 0
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Jake B. – Onecom Rep

We’re glad to hear that you are happy with the service provided, Gail.

Thanks,
Onecom

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