Where do i start. I started using pop telecom in 2020 i moved address due to landlord selling up. It took pop telecom months to sort my new line then the service stopped working. Took them weeks to solve the problem and they blamed the router and said i had to pay £9.99 for a new one so i canceled my direct debits as i was paying for a service what didn't work then they added £9.99 a month on extra. I got to the bottom of the problem they never told open reach i moved so my line was dead they was using my old address line. Now i told them am leaving and said i have to pay £324 to leave... say well away from pop telecom all they want is your money