My wife and I traveled with China Southern from Cairns Queensland Australia to Shenyang China April - July 2019. We had a trouble-free experience with check-in and departures, cabin service was of a high standard. Arrivals and departures were on time. We experienced damaged luggage on our arrival home, and despite delays with the negotiation of the claims process, we eventually received a fair payout settlement for the damages. Whereas we have flown with other carriers, such as China Air, China Eastern, Hainan Air... over the past seven years, we'll likely fly with China Southern again once international flights resume into and out of Australia later this year.