Geof M.

Loyal customer for many years, was recently upgraded to vip that lasted for 2 days before having my accounts were locked and no longer permitted to purchase for no reason with no explaination. Don't waste your money with this horrible company they are over priced almost any other seller is cheaper!

I signed up to use the software called Wondershare UniConverter 14 for Windows PERPETUALPLAN, App Access. This was a black Friday special and was a one-time fee for unlimited use of the software. I needed this software because it allowed me to remove backgrounds from images I had to edit. This software seemed nice, so I decided to give it a try since I had a lot of images to edit. After I paid, I was granted access to use this software, but it turns out I was not able to use the software unless I paid an additional fee per image of around $0.10 to use this software, this is after I already paid $60.94
This is false advertising, when I signed up it said I would have unlimited access to the software but that is not the case. I had to pay over $60 then pay more to use the software. So, I basically received nothing for the money I spent other then being scammed. I did not use the software at all and will not use this because I do not want to spend additional money when I was told I was already paid. I contacted the merchant, and they told me to bad they will not issue me a refund even though I received nothing and was unable to use their product.