The products are great, the peopple that I have dealt with have always been friendly but their shipping service is TERRIBLE. They ship from a warehouse about 6 hours away from me and now, for the third straight time it has been over 2 weeks since I was notified that the order had shipped and still no product. I am done with this company until they come to their senses regarding shipping. I would not recommend them under any circumstances!
Hi George, we're so sorry to hear of this trouble and would be happy to do anything we can to help. If this issue is still unresolved, could you please send us a message at reviewsupport@grove.co and include your email address? We'll look into this right away. Thank you kindly.