George H.

I ordered 2 posters for my daughters birthday on May 6. July 5 and still haven't received them. No one will return my voice mails (it only goes to voice mail) and no one will look at my trouble ticket through their support page. Time to phone Visa and try to get my money back. Maybe the police as well...:-(

I ordered pads for a 12' round trampoline. The purchase process said free shipping. I continued the online purchase process and entered all my information. They billed my credited card and said it would take 3-5 days to get my pads.

They sent me an email about 5 days later saying that it seems there is a problem with my order because I live in Canada and they don't free ship to Canada. If I want to proceed send them an email and they will send me a link to purchase $26 in shipping charges. I did so. Nothing happened. I called customer service which is an operator who relays the problem to CS who don't take calls directly. 3 days later I get a link to buy the shipping charges. I do so. My credit card gets billed immediately.

It has been three weeks, I have been emailing them and calling them (answering machine) and I have gotten no response. I imagine that this is just a fraudulent website run by one person (down and out) and they are simply stealing peoples money.

I will now have to follow up with the police and VISA and try to get my money back. Do not use this "site".