Purchased an order. Took two weeks for order to arrive. Tracking number was ineffective at communicating the status of delivery. The purchase email stated that all items had been shipped. When the order did finally one of the items was missing. When contacted Urban Bubs stated that they can sometime ship orders separately and that a new tracking number would be given for the final item.
No tracking order came and after a week without communication decided to ask for a refund.
Worst customer service! Never shop here again.