Ger B.

Nightmare to get through to. Overcharged 2x months in a row. Vodafone alot better experiance more stable wifi. Customer care opens later.
Were involved in past in charging 13 months for 12 month contract.

My contract started about 9 months ago I've called them nearly every week when you look for a supervisior to call you back never happens
Even installs are done third party which is dangerous because user you can never change username and password on giggabox say. I've sent ComReg a list of concerns please do not use vodafone. Technically staff just don't know if it's off script. There's no follow up.
It's just a mess.