Gerry A.

You have to be VERY careful when you buy Travelzoo. Do your homework online, NO purchases after midnight or drunksurfing.

Sometimes they are deal, sometimes they are NOT. I recently bought an after midnight ten course tasting menu at iNG (owner hung himself, RIP) a restaurant I had always wanted to go to. I recently realized I had saved $6,3%, and locked myself into Travelzoo's boilerplate when the restaurant dramatically dropped the A menu to a C, and then closed for remodeling for 3-4 months. Be VERY careful, READ the fine print or you will almost certainly regret it eventually. Check ALL the limitations and exclusions for menu, expiration date, holidays, and then imagine the worst that could happen to you that you might have to fight with Travelzoo about whether it met their boilerplate or not, and reconsider if it's still a deal. And they will try and pay you off in travelzoo credit, not credit card credit.

$#*! happens, and in my experience Groupon is the best at fixing it. We NEVER buy Living Social, WAY too many limitations and fine print, and it took me months correcting my Travelzoo ten course tasting menu mistake, doing a lot of customer service training at Travelzoo along the way. So be really careful or you will wind up spending some online time with many semi-unempowered people at Travelzoo until you finally will hook up with Cortni. Thanks Cortni, you weren't the first but you were the best.

Travelzoo is NOT a member of BBB, has a lousy B- rating and has 49 complaints closed with BBB in the last 3 years | 27 closed in last 12 months... THAT is very bad.
FILE a BBB complaint if you cannot resolve your issue with Travelzoo.
You can do it online or over the phone. NO cost.
BBB WILL try and help you. Good luck.

Apple customer service is AMAZING. They will diagnose and try and help you with product loong out of warranty. They have helped me with software issues, including reinstalling software, replacing batteries and generally are just AMAZING.

They have really improved the genius bar, either all the 13 year olds with attitude have grown up or they got the message. THIS is as good as it gets in customer service. Making an appointment is easy online at their store sites, walk ins welcome but you may run into a wait.

I just had to add this after spending hours being jerked around by Travelzoo who is NO help if you run into a customer service issue. They HAVE your money, see ya! Hi Courtney!
PS. AVOID Travelzoo.

You can do a lot better in the NW suburbs.

I bought some veal chops for my father, when we opened them up the artful packaging had hid the largely bone and gristle. I went to return them and some guy pretending to be named "Charlie" basically called me a liar and refused the return. THIS is why you shop at more reputable stores who will accept the occasional return NO questions asked.

The produce is cheap & spotty, usually with a very short shelf life.
The parking lot is a nightmare, SO dangerous trying to enter or exit there.
You can do better. AVOID Caputo's. Try Mariano's.