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Giacomo O.

Italy

Contributor Level

Total Points
80

1 Review by Giacomo

  • TheHistoryBunker

12/1/21

I bought a tailor size french 1914 full uniform, the materials are good and the shade of blue is nice; it fits me very well and in a realistic way.
There are some really small details imperfections here and there (for example the straight end of the collar tabs) but they don't ruin the overall look of the uniform.
I'm really happy with it, overall a great uniform!
Sad thing it doesn't comes with the kepi anymore.

To be honest the transaction wasn't smooth at the beginning and there were some misunderstandings,
At first I received a Bleu Horizon uniform (also that one is nicely made), I was upset at first but all the problems were solved in less than a day thanks to Mark.
Talking about the amazing customer service and problem solving, it's very pleasing talking with Mark and it's speed in answering to your questions is astonishing; also Mark helped me in an amazing way with the custom measures and for the other customisation for the uniform, also solved the other uniform problem in a very pleasing and unexpected way.
I can say that this was the best customer service I've ever experienced, the customer is the number one priority and you can clearly feel that.

Tip for consumers:
Slightly higher resolution pics and more of them

Products used:
Greatcoat, jacket and pants

Service
Value
Shipping
Returns
Quality

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