Gina B.

I finally received the dress I ordered Dec 5 for NYE on Dec 31. Talk about the 11th hour! I've bought 3 dresses from retro-stage & I love them. They need to improve their lack of customer service. List a phone # that works, provide a real link to online chat help & tell your customers these dresses ship from China so they can plan ahead for a possible delivery delay. I will buy more from you. I just hope you take my suggestions seriously. PS- I found out I could wear the 1920s Art Deco Maxi Dress either way. Versatile!

I finally received my dress I ordered Dec 5 to wear on NYE on Dec 31! Talk about the 11th hour. I love retro-stage's dresses. I have bought 3. Glamourous. Well-made. My problem is with their non-existent customer service. Have a phone # that works. Have a link to online chat assistance. Let customers know you are shipping from China & not the US. Transparency is key. These dresses are worth the wait, but you have to let your customers know there will be a wait. I will buy more dresses from you. I'll just plan far in advance. Thank you!