Glenda E.

Moved from California to Tennessee. My only negative was that the pod was really old and I wasn't sure it would make it, but it did. Cost $2500 (got a $300 Amazon gift card for moving in a specific month). Other moving quotes were close to $10K. I hired a mover to load it and a mover to unload about $900 combined. 8 foot pod. Donated some furniture to save space. I HIGHLY RECOMMEND PACK RAT MOVERS!

They quoted me $397 giving me two specials they were having. When they arrived they told me that amount is only for two (2) hours, 3 guys. I knew it would take at least 3 hrs. They were supposed to be wearing masks and gloves and wrapping my furniture. They did none of that. The guys were so lazy. They were always checking their phones and one even asked if he could use my phone charger. The lead was working on an extra large iced tea. He was wearing his pajamas and clogs. No uniform? They moved me 1 block. One bedroom apartment, primarily furniture. In fact, I asked them not to touch some boxes I had in a separate area. But they still moved those boxes and charged me for it. I was also moving stuff. They damaged most of my furniture and then informed me the moved was $950. I flat out refused to pay that much. I still ended up paying $730. What a rip off!

When I wanted to make an extra $250 payment to a balance that was being charged 26.99% interest, I phoned in to make sure it was applied correctly. Then I got the statement. They charged my card $250 instead of deducting a payment. Still trying to get it fixed. Synchrony Bank will find a way to trip you up. FIND ANOTHER WAY TO PAY MEDICAL PAYMENTS.