I have been attempting to get some answers concerning my request from a client care rep. I have sent 4 messages all of which I get a conventional reaction, containing data I would already be able to see on my Canada post following email. Canada post is as yet "looking out for thing" however organization is guaranteeing they sent it Nov 15. I have sent 4 messages now, and have just been conventionally reacted as well. I even sent a FaceBook message-no reaction. I have mentioned the request be dropped no reaction. They continue disclosing to me not to stress, everything is on target. They continue alluding to Canada post following BUT Canada post just beginnings following once the package is in Canada. Who can say for sure where on the planet it is-somewhere close to Israel and who knows where (believe it or not, it's difficult to know by the site yet their area is in Israel, not Canada as their site would evade to). Likewise, they sent me a receipt interface by means of email, yet that connection takes me to a mistake site! So I don't have a receipt for this item!