Thumbnail of user gregb346

Greg B.

2
Level 2 Contributor

Contributor Level

Total Points
416

5 Reviews by Greg

  • SelectBlinds

11/9/23
Verified purchase
• Updated review

Pretty good website experience. Had different sizes and had to clear my cart once to make sure all looked correct.

One blind was broken and requested a repair part via chat. They sent the wrong part even after sending me a video on how to install the part they did not send.

Requested the correct part via chat. They said they would try to expedite. A week later they had not shipped the replacement part yet and I am still waiting.

I'm not sure I would use them again, unfortunately.

Reason I chose this business:

Price, selection; the blinds that were correct look really great and they are easy to install

Thumbnail of user brianr1517
Brian R. – SelectBlinds Rep

Hi Greg,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds.com so we can discuss your experience more and find a solution.

Thank you!

Pretty good website experience
9/18/23
Verified site experience
• Previous review

Pretty good website experience. Had different sizes and had to clear my cart once to make sure all looked correct. Overall good!

Reason I chose this business:

Price, selection

  • Regus

5/31/23
Verified purchase

Facility was nice but expensive at over $10 per foot per month. Center management was excellent and tenant-centric. Regus policies are pathetic. Charges for land lines when only using a cell phone. Exit fees - I placed 12 pin-sized holes to hang professional certificate, diplomas and some art. It cost $459 to "repair" that which is simply price-gouging since they have the tenant captive. I notified them on 3/4/2023 that I would vacate on 4/30/2023 and requested my retainer balance at that time. It is now 5/31/2023 and no return of the retainer. You can Zelle money to people immediately or ACH in one day. Regus is disreputable but in my case is the only game in town.

Service
Value
Quality
Thumbnail of user sandram1867
Regus .. – Regus Rep

Hello Greg,
I apologise if you are not completely satisfied with the service.
We provide our restoration service for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement.
We reserve the right to charge additional reasonable fees for any repairs needed above and beyond normal
Wear and tear.
We fully understand the importance of receiving your refund promptly and have taken measures to make the process as smooth as possible for customers. Requesting your refund is easy. You should log into your online account (i.e., myregus.com), select Account > Product and services > End Agreement, where a specific section for refund request is available. We will then confirm your payment date and amount.
You should receive your refund within 30 days after your end date. It’s an automated process. However, we ask you to go through some security steps as part of our fraud-prevention policy.
I would be happy to look into your specific circumstances of your case in an effort to make sure we have provided the best service possible but haven’t been able to identify your account. Could you please email me at michelle.spire@regus.com with your company name or account reference (as displayed on your invoice) along with all relevant details regarding your concerns.
I look forward to receiving more information from you.
Best regards,
Michelle Spire
Assistant Global Customer Service at Regus

  • Lilicloth

10/26/22
Verified purchase
• Updated review

We ordered early to receive some discounts for Christmas gifts to kids and grandkids. The items arrived at different times. Once the last item was received we examined them but determined some were too large. Attempted to exchange but they do not accept exchanges, which they consider a return, after 15-days. Have no further plans to purchase from them ever again.

Definitive statement that an exchange is a return and their "website" will not accept exchanges. Essentially, there is no customer "service".

Reason I chose this business:

Cute t-shirts and funny expressions, although some were off-color and inappropriate

Reason I chose this product:

Cute t-shirts and funny expressions, although some were off-color and inappropriate

Service
Quality
Thumbnail of user missw50
Miss W. – Lilicloth Rep

Thank you for your feedback and sorry for any inconvenience. Sorry that we do not support a return to exchange for now. You can return items to get a full refund and make a new order. Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments, and hope to provide a better return policy to our customers in the near future.

If you have questions about your order, please contact us by email at service@lilicloth.com or by chat online. Stay safe and have a good day!

It's fun just reading through them and figuring out...
8/13/22
Verified site experience
• Previous review

It's fun just reading through them and figuring out which one is best for who

  • Houzz

8/25/21
Verified site experience

Found what I wanted and purchased it... the way it should be

Reason I chose this business:

Google search

  • GotFreeFax

8/26/19

The problem with this service is even if the recipient fax is busy it counts as a free fax because they say "it uses system resources" - which it does - but maybe 5 seconds for a one page, no cover sheet fax? Plus, it could queue the fax for later attempt.

Greg Has Earned 6 Votes

Greg B.'s review of GotFreeFax earned 3 Very Helpful votes

Greg B.'s review of Regus earned 3 Very Helpful votes

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