The website is really a joke. If you leave some review on Sitejabber, they said they would like to turn it around. I know it sounds wonderful, right? But the fact is, they just told you that the supplier cancel the order without the explanation. That means they can handle your order whatever they like, but shop.ca are not responsible and has no willing to solve any problem! Give my refund back! I want to stay away from this website forever!
We apologize if you had a bad experience and we would love to turn it around. If you have the order number please email support@shop.ca with the subject like SiteJabber and an agent will get back to you asap.
Regards,
SHOP