GUILLAUME B.

To avoid absolutely! They have no flexibility whatsoever and will always find a reason not to pay you back even if the flight company agrees on a full refund. Even when they confirm a refund, make sure you double check they pay back entirely as not been the case for me.

They can also cancel the flight with a very short notice and won't pay back the flight tickets in full due to "administration fees"! This is just scam.

A small saving when buying the ticket is really not worth it, avoid all the travel agencies of this type!

Price is attractive and smartphones full of options and promising features. However, the Elephone P2000 I have ordered suffered multiple issues I had fixed myself thanks to web forums. Then after around 9 months of use, I have decided to contact the customer service to use the "12 months guarantee" as I had a discoloration on the screen and the touch seemed to be faulty. I always got a reply by email but as I wanted to send back the phone for being fixed, they told me I would have to pay for any components changed! The only year guarantee you have is for the manpower... Never seen that before and will never buy any products from Geekbuying again! Even if they wanted to give me vouchers!