My 2nd phone from them today, first I gave one to my elderly mom for over 10 years on auto pay no problems & phones last forever. Just added another line today the phone was $30 and $35 month unlimited as my 2nd backup phone. Reception has always been great though customer service guys? Needs improvement! I have Sprint as my primary and if these guys use sprint towers they are beating them at their own game cause Sprint Sucks!