Harriet W.

RECEIVE 1/2 OF MY ORDER THET BILLED ME FOR THE WHOLE AMOUNT DUE. I CALLED THEM TO GET MY OTHER ITEMS MISSING THEY REDELIVERED. THEN BILLED ME AGAIN FOR THOSE SAME MISSING ITEMS. HOW DARE THEY JUST TAKE MY MONEY FROM ACCOUNT WITHOUT MY AUTHORIZATION OR NOTIFICATION. NO COMMUNICATION. NO EXPLANATION AT ALL. NOTIFY MY BANK AS FRAUD ACTIVITY. THEY RETRIEVED THE MONEY BACK I TRIED CALLING PEAPOD NO ONE ANSWERS ON HOLD FOR LONG PERIODS OF TIME. NO RETURN PHONE CALL LEFT MESSAGE WITH GIANT PEAPOD RCEIVABLES, NO COURTESY TO CALL ME BACK. TERRIBLE SERVICE. THEY STILL COULD NOT EXPLAIN WHY THEY TOOK FUNDS WHEN I FINALLY TALK TO SOME. DID NOT APOLOGIZE. DISAPOINTED WITH THEIR SERVICE. I AM ALONG TIME VALUE CUSTOMER. SHAME ON THEM.