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Harvey S.

Birmingham

Contributor Level

Total Points
81

1 Review by Harvey

  • Powerhouse Fitness

7/6/21

I would give them no stars if possible!

Always in the past had a good experience with these guys! But last year I purchased a cross trainer for £1000 and now 7-8 months its developed a fault and they refused to get back in touch when reported now after many calls and emails I have to wait 6 months for a repair under warranty what a joke! If it hadn't happened to me I would think its a joke! So now I am sat with a £1000 worth of faulty equipment but I have to wait 6 months for a repair mind I have had no calls from the engineer so 6 months down the line could be a completely different issue to the one reported.

Joke avoid this company I will in future

Rude arrogant customer service staff and managers!

Tip for consumers:
Please listen to me and do NOT buy from these guys you will get the products and sometimes in good working condition BUT if your paying £1000 for a piece of equipment and it develops a fault you wont get any joy like myself been told the item can be repaired under warranty but I have to wait up to 6 months for the repair WHAT A JOKE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Products used:
GYM Equipment

Service
Value
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