Everything has been great so far for the most part. I am a loyal Knetbooks user that continues to rent from this site. However, I am giving 4/5 stars, because I find it hard to believe that Knetbooks does not have some sort of rewards program to promote and/or reward those that are loyal to Knetbooks. Since I found out about Knetbooks, I have told everyone in class to use this site as well. And that is the big gripe I hear as well compared to other stores they are renting from.
Thank you for shopping with Knetbooks!