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Hayley R.

Contributor Level

Total Points
83

1 Review by Hayley

  • Trustpac

10/3/21

So I decided to sign up to be contacted to learn more about online trading and at first it seemed ok - they rang me at work and I spoke to the lady and asked to be contacted at another time. She agreed which was great, but from there it went downhill. I did not receive a call at the specified time later that evening and instead received it the following day whilst I was driving. I answered and tried to explain to the man I was on handsfree and couldnt concentrate so it was not a good time and the man spoke over me and was rude and obnoxious to the point I asked not to be contacted about this in the future and it was no longer something I was interested in hearing about.

Then started a campaign of harassment - three calls a day for at least two weeks - and when I was able to answer I would politely ask them to not call and remove me from their list - a couple agreed they would which evidently did not happen.

This came to a head when I was rang once again on a day off and I, fed up of the constant calls, was short with the female caller and told her inexplicably not to call me again, I was not interested and this was harassment. For 1 second I thought this was the end of it (for the day at least) but immediately had another phone call... which I hung up on... and immediately another phone call and another and another. It's important to note that I was blocking these numbers and they must have a number generator as a new number would call back. I did answer on the fifth phone call and, as I'm sure anyone would, told them where to go - but this didn't stop them. Again and again and again. I ended up answering and putting my phone on the side on the 8th time and I could HEAR this woman screaming down the phone about how I was a child and an idiot etc etc. and then she hung up and the SAME HAPPENED AGAIN. So I answered and again, I was catching odd words and this lady was losing her mind!

In the end, I had to turn off my phone. I also cried because this was ridiculous and stressful and I didn't know what else to do. I attach a screenshot of this company to show that this was harassment, note these are all different phone numbers but the same crazy woman. I called my provider and they told me to block the numbers - which didn't work- and then they told me I had to change my number. Which, again, was stressful and inconvenient.

I can't even describe how this has made me feel and this is evidently a scam company to have acted the way they did. I never give my phone number out - for this very reason - but on this occasion I was an idiot to do so.

Stay away from this company.

Hayley Has Earned 3 Votes

Hayley R.'s review of Trustpac earned 3 Very Helpful votes

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