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Sally M.

Contributor Level

Total Points
167

2 Reviews by Sally

  • MyFax

9/19/21
• Updated review

For everyone who cannot cancel their account, the only way to do this is to get a new bank card. Screw this company and may the person running the company get covid and be miserable

Service
Value
Shipping
Returns
Quality
STOLE $440 FROM ME
8/8/21
• Previous review

After not letting me cancel my trial they charged me $440 and I really hope the site CEO goes to jail to never see the light of day ever again

I am now overdrawn -$200 thank you so $#*!ing much. This company should have never existed and I hope you catch covid x

Service
Value
Shipping
Returns
Quality
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MyFax S. – MyFax Rep

Hello Helen. This is not the experience that we wish you to have. Online cancellation is disabled if you try to cancel the account on its renewal date, charge date or if the account has a balance owing and you will be prompted to contact our support in order for our agents to manually close your account. We would be happy to help you in regards to your request. Please message us at socialsupport@myfax.com with your account details and we would be happy to assist! Thank you,^RA

  • TTDeye

12/15/20

I'd say the quality of the contacts are 10/10, pretty range of colours and sometimes has generous sales. However the tracking site that they link you almost never loads so I won't know what's going on with my order and it's very frustrating. After spending a lot of money on their products, you'd want updates on your order right?

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TTD E. – TTDeye Rep

Hi Helen,

Thank you so much for your support!

Regarding the tracking, yes, it's a little complicated. The tracking info is updated less when you choose the carrier that 17track recommends when tracking it. However, it could show more detailed information when choosing the carrier who is cooperated with us directly.

Please feel free to contact our customer service for help whenever you are worried about your order.

Thank you for the feedback and apologize for the inconvenience caused to you.

Sally Has Earned 5 Votes

Sally M.'s review of MyFax earned a Very Helpful vote

Sally M.'s review of TTDeye earned 4 Very Helpful votes

Sally Has Received 1 Thank You

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Sarah M. thanked you for your review of MyFax

“Agreed! Oh my God they are the worst”

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