The last time I ordered from here there was a huge problem with my order being shipped to the wrong address, etc. They shipped out another package at their own expense. Really easy to get in touch with the customer service. I've already got some of my friend's hooked onto buying products from here. The products are super cute and variety changes often. 10/10 would recommend. Another plus is having their warehouse located within Canada so i dont have to worry about extra shipping fees.