howard s.

I bought an item online and changed my mind 20 minutes later. I called the company during business hours immediately... and no one answered the phones. I then sent an email to the returns address and never got a reply. I then had to take receipt of the item and pay to send it back and pay a restocking charge. Ridiculous.

I recently purchased a "refurbished" laptop. First they shipped to the wrong address, the product has no paperwork... no manual, no warranty no identification documents. It seems to work well but... customer service has not returned any of my emails.

Seems they are scraping the bottom of the barrel for vendors... be careful.