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Hugo A.

Contributor Level

Total Points
81

1 Review by Hugo

  • JemJem

9/20/21

(MUST READ) Got home with the JemJem 16" MacBook Pro. I had ordered online from Walmart.com(as referenced)

(Refused to resend my money and had to take them to court and get legal action w/ the FTC).

Story:
Opened it up, turned it on and everything looked good black on the screen(Didn't work). Tried going through the basic setup, opened safari, checked a couple sites, and closed the lid but still nothing(from all.
Came back from a few errands(after a long charging-stint), and opened up the computer again and I saw a vertical line on the screen. Restarted a few times, and it was still there.
Noticed damages on the sides and the bottom of the screen.

Result/ Product; (Not damage from FedEx**)(Apple inspection)
After going to Apple, found out everything was fraud: packaging(NONE), NO apple box, NO chargers or anything., they misinform people and de-fraud them completely.,
If it wasn't for my Apple reference I wouldn't know what to do. Walmart didn't help, and they passed the ball to JemJem.

HAHA< funny because they DON'T answer their phones. Looking on Linkedin they don't have any employees that work that are active, very strange.

Nothing seemed to work nor was compliant when I took them in(as said before they had damages as proven to walmart.com(Submissions for refund)(Warrant by Apple)
(Steve Smith)(*******@apple.com)(Apple Inc)

Later I found out they were replicas not original OEM products;

Dear JemJem Management:
You're in for it, keep doing what you're doing and the FTC will shut you down!

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