Ordered a dress and contrary to their shipping policy I waited weeks and still nothing had been shipped. It took several emails before I could even get a response from them. Also, don't bother calling, your call just goes to a voicemail. I finally managed to cancel my order after I was told it would take another 6 weeks before my item would ship. I did finally get a refund but none of it was worth the hassle. My advice is NEVER to order from these people.