Iris R.

I have a contact with them and 1 year of binding, I moved to a new place 3 months ago and they assured me everything would work out fine but it never did, they never installed the fiber optics in my new flat and even it is their mistake they don't let me close the contract and keep charging me. It is a nightmare, I recommend you all to stay away from them.

I ordered a poster 3 months ago, never received anything and they are not answering my request of refund, seems to be a fraud.

The app tells you to invite friends in order to see your incoming messages; when you've done that nothing changes, you are still obliged to pay the full membership (39.99 /month) and the payment can be done by mistake, because they don't ask you for a double confirmation and the terms are not clear. Once you unblock your account you'll notice that this is a complete waste of money due to the limited number of members (or maybe you're lucky and find your soulmate among 5 people fitting your profile). The customer care is ridiculous, they don't answer questions and at a certain point they stop answering.

Hi all, I tried to order on Jollychich twice and actually I experienced a very very bad service: after prepayment with PayPal my orders were never processed. For more than 2 weeks I tried to contact their agents and wrote 5 complaints, but no reasonable answer was given. (Every time I received the following feedback: "we're sorry about the delay, your order will be shipped within 24h", which actually never happened.) So at the moment my order is still pending and nobody's answering me! No comment, at the moment I'm just angry and think that I'll sue them.