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Jack R.

  • 1 Review
  • 2 Helpful Votes
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Experience: Computers & Technology

Member since August 2015

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1 Review by Jack

VidFall
8/15/15
I tried this website for three months. Lets just say, its a great idea, but poorly executed. After I hit the 2month mark on my streak bonus, my bonus was lost. After contacting their offline chat, and waiting nearly a week, they finally got back to me. After some talking with one another, they flagged my account to get my streak back.

Now, the problem was why it was lost. Apparently in order to keep your streak going, you have to actually tweet once a day as well. A fact that is advertised No where on the site. Whats worse is the only way to actually do this portion of the daily bonus, is to wait around until a video shows up that you can click on to actually do a tweet.

After getting my streak back in a few days, I had more problems. 10 days latter my streak was lost yet again. This time, due to an unknown problem. I tried contacting live support, but it was horrible.

First of all, when I opened the chat and said something, nothing happened. I sat there waiting, and finally someone actually showed up. Not once was I informed that I was in any queue waiting for someone to come by. After I finally got them, they kept leaving the chat periodically and coming back. Finally, the chat ended with them saying I would have it reset. Then nothing. They just left. I had more questions, mostly concerning the non advertised twitter requirement. I never did receive that reset.

Next, the "retail" price of some of their crowd deals. They mark them up, big time in some cases. I could walk into a store and literally buy a funko pop figure for less then what they advertise at times.

Then you have the time vs reward ratio. It Sucks. Weather you watch a 1minute long video in their cooking section, or a 3min + video in the games or entertainment section, you will only be getting 1 token. It will also only ever reduce the price by 1 cent. Regardless of the time spent.

In short, its not all that great and really needs some work. They really need to improve their customer service big time.

Jack Has Earned 2 Votes

Jack R.'s review of VidFall earned 2 Very Helpful votes

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