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Jacob W.

Contributor Level

Total Points
80
0
1

1 Review by Jacob

SimpleSwap

  • SimpleSwap

“Found my LTC”
8/31/21
Verified purchase

I was transferring BNB from my wallet and swapping it for LTC. When the transaction was completed my BNB was gone but the LTC had not arrived in my wallet. I had a brief electrical outage which may have caused this. I contacted Simple Swap and David did an excellent job of finding the problem and gave me two options 1) return the coins to me or complete the original transaction and I chose the latter. It took a couple hours but David kept me Informed and my LTC ended in my wallet. Thank you David very much.

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Rebecca L. – SimpleSwap Rep

Hi Jacob,

We are grateful for your feedback.
We are happy that our support team was able to solve your issue. Also, thank you for your appreciation of David's work.
You can ask our support team for any questions 24/7.
We will be waiting for your new exchanges!

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