I signed up for a free listing like so many other people on here.
Qype then called me and sold me a premium listing on the pretence that I can cancel at any point if I'm not happy.
Two weeks later when I tried to cancel - Qype told me I am now in a 6 month contact and that I owe them £300 and that the person that sold me the premium package no longer work there.
I have sent numerous complaints and made numerous calls requesting this to be reviewed and investigated and no one gets back to you - if this is how their customer service works I am glad I am cancelling - well that is when they eventually call me back!
This is appalling service!