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I ordered a Rancilio Rocky in June-21. Unfortunately UPS somehow managed to lose the delivery to my intermediate shipper, based in Luton, England. Upon notifying Caffe Italia I was immediately sent a replacement grinder which arrived without any issue.
The grinder itself exceeds my expectations. It is a serious bit of home barista kit, simple but seemingly bombproof and I am able to pull really decent espresso shots using my stovetop 9Barista espresso machine.
I can only recommend Caffe Italia for their service & great equipment
Tip for consumers:
UPS can lose your consignment so be sure to keep tracking it.
Products used:
Rancilio Rocky SD grinder
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