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Jana W.

Contributor Level

Total Points
86

1 Review by Jana

  • Paperless Post

4/24/21

I needed to send out 2 versions of my invitation, those in town and those out.
After painstakingly clicking the boxes of the first group, reviewing it at least 3 times, then trying to send, I was routed to BUY my coins first. Fine, did that and hit send at which time all the boxes reverted UNchecked and invites were sent TO EVERYONE. Now I have to contact the majority on the list to advise they are not invited to the restaurant and to await the Zoom link. I am already getting "Regrets" for the people who think they cannot attend at all. THANKS FOR THE EMBARRASSMENT AND EXTRA WORK PAPERLESS POST

Service
Returns
Quality
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Sarah A. – Paperless Post Rep

We are so sorry for any sending issue with your event. After reading the summary of what happened, we would love to clarify if you were using two different drafts and the wrong version was sent to the wrong guests, or if we could help edit the card design. We will share with our product team to ensure each step is as clear as possible. Please let us know if we can help with anything else at help@paperlesspost.com.

Jana Has Earned 6 Votes

Jana W.'s review of Paperless Post earned 6 Very Helpful votes

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