This firm contacted me the week after my husband died, and I signed a contract with them under a false impression of their service. As soon as I realised my mistake I told them immediately, and advised I did not require them to do the work. Even though they have done no work they are continuing to harrass me for breach of contract for work I do not, and did not, require them to do. If this is how they get their work I suggest its best to keep away from them, there are much more ethical and reasonable firms who do not need to bully clients into paying for work they do not need or want.