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Janelle J.

Contributor Level

Total Points
164

2 Reviews by Janelle

  • La Senza

3/6/23
Verified purchase

If I can give zero stars would. But i love their products. The negative thing about this company is they're awful with customer service. They treat people like $#*!. You guys know that I am waiting for almost 2 MONTHS now for my GIFT CARD as a refund right? This isn't FAIR, i never got my order. Atleast have some consideration! And not the items I'm supposed to get is OUT OF STOCK now, you guys keep saying I'm supposed to get it, but it's almost 2 months now!

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Value
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  • Hudson's Bay

9/30/21

So i ordered online some stuff like clothes, boots, sweaters and mask! I have missing the clique satin mask that's worth 30$! They said they can't refund me or even shipped another product to me! Telling me the weight is right! But i literally took photos and videos while unboxing it and it's obvious that i was missing the satin mask! I waste money for the product I didn't received! What a $#*!ing joke!

Service
Value
Shipping
Returns
Quality

Janelle Has Earned 2 Votes

Janelle J.'s review of Hudson's Bay earned a Very Helpful vote

Janelle J.'s review of La Senza earned a Very Helpful vote

Janelle Has Received 1 Thank You

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Mar C. thanked you for your review of La Senza

“It is horrible to know something like this can happen. I really appreciate you for posting this. I just hope there would be a helpline in the future for buyers like us.”

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