Janet T.

I rarely say this but TravelZoo is a scamming company and I mean it. I'm not tooting my own horn but my SiteJabber profile will vouch for my experience and word as this was one of the worst experiences I've ever had being a consumer.

I booked a trip for 2 adults in March 2021 (for November 2021) that said it was FULLY REFUNDABLE. I emphasize FULLY REFUNDABLE because I only booked because of that. If something were to happen, at least I could cancel right? NOPE. It wasn't until months passed that the country I was traveling to, changed their COVID-19 rules making it restrictive therefore there was no way to vacation there unless I was quarantining the entire trip.

TravelZoo works with a merchant called Jetline Holidays. I contacted Jetline Holidays for a refund and they ignored me for 3 months. Then they offered me only a credit note or voucher. If you're reading this, DO NOT ACCEPT THIS. Eventually, it will expire without notice, you have to wait in a queue to use it, it won't be a full credit of what you paid for your original vacation AND/OR your next trip will cost you 2x-3x what you paid.

They kept bullcrapping me back and forth to the point I got desperate and contacted TravelZoo. I wrote a review for them on ConsumerAffairs and they kindly responded to me. I emailed TravelZoo with evidence of my situation and they basically told me "sorry but it was a no-change fee policy, not a fully refundable one. Deal with Jetline Holidays yourself". Are you guys seriously telling me that I was dumb enough to not see what is fully refundable? Are you able to show proof of this after almost a whole year? Because like many other reviewers, I can guarantee TravelZoo's website advertises deals that aren't wha they claim them to be. I'm the type of person to read terms and conditions before signing up for any service, so I'm pretty sure I read fully refundable correctly as I don't even know what the hell a "no change fee policy" means. At this rate, TravelZoo could be telling me ANYTHING they want and then blame Jetline Holidays for it yet they still do business with them.

Also, Jetline Holidays charged me much more later on, then cancelled a hotel (even though I already asked to cancel the trip overall) and they're the most difficult company I ever dealt with. I wish I never paid with my Visa card because Jetline claimed they didn't accept Discover or AMEX. Had I paid with my AMEX, I would've had my money back within days. Now, I'm out $1500 (plus I had to give back $750 out of my own pocket because the other traveler wanted her money back). TravelZoo claims I was the one in error and refused to take responsibility of their merchant who made the change (just like another reviewer said). Their Trustpilot reviews are also oddly positive compared to here in SiteJabber. TravelZoo, I've already attempted to reach out for your help but you've proven to me that you simply don't care. If you choose to respond to this, then let be but I won't be reaching out to such a horrible company ever again.

Keep in mind that e. L. f cosmetics is very inexpensive so don't have high expectations. With that being said, I believe for the price point, consumers are getting decent quality goods for the price. I've used their eyeliners, some of their eyeshadows, lipstick and accessories. Some of them match the quality of mid-tier brands from Sephora. You really have to try them out and see what products work for you.

I love that their website is easy to browse, they're in-stock in retail stores and online. You could get a lot of promotional discounts, offers and their shipping minimum is only $25+ to get free shipping. Anything that doesn't work out, I don't even bother returning. It's not worth it. E. l. F cosmetics run on affordability, so personally, I don't bother returning cosmetics less than $30 in any store. I just try to use it up a different way or give it away to someone I trust.

I'm not saying that every other platform is perfect but Amazon's marketplace is extremely saturated with 99% Chinese sellers undercutting you with their low price and crappy products, you won't make money. Customers on Amazon *mostly* just look at low prices and won't care if your product is well-branded or reliable. If they see your price is higher, they will not buy.

I was fooled into thinking my new brand would actually do well on Amazon but I'm being destroyed by competitors left and right breaking rules yet still manage to continue selling. Chinese sellers here are cut-throat. They hijack listings, use improper main images, harass buyers (I've experienced this) and they're basically Amazon's backbone. At the end, all they do is reopen a store under a different alias and use a different non-sense address like "23iuiududi334ddjd Shenzhen Guangzhou" and continue selling and scamming. A reputable honest seller from USA (or whichever country your Amazon store is in), won't make money unless you have at least 10 profitable products.

SELLER SUPPORT IS AWFUL
Seller support are foreigners who probably never used Amazon their entire life. It took me over 6 months to successful create an Amazon seller account and to have permission to list my products for sale. They would ask for the same documentations over and over again. I cannot stress this enough: they will ask for the same things OVER and OVER AGAIN. It takes at least 5-8 times of submitting the same documentations before they finally help you or approve you which takes weeks.

NO ACCESS TO SELLER FORUMS IN OTHER COUNTRIES
You cannot access to see any possible help or solution from Amazon Seller Forums in other countries. Completely absurd because many other sellers from other countries may be experiencing the same issue and seeing what they could've potentially done to resolve the issue may help you.

PRODUCT APPROVAL IS AWFUL
Amazon's rules are really restrictive and confusing. It turns out you have to be approved for "some" categories and you never really know which ones until you finally put a downpayment for your products, put up a listing and then Amazon hits you with "you weren't approved to sell XYZ". Keep in mind, this is already after you get the "you need approval to sell in this category". You don't know it happens until it's too late. Their help pages are extremely confusing and all over the places. If you make one single mistake, then Seller Support or even sellers on Amazon Seller Forums would be so rude and say "you need to review the Seller University if you have issues". Gee thanks.

HIGH FEES
I'm completely ok with the fulfillment fees since shipping certain products might be pricy however, Amazon also charges you a "referral fee" which is the usual percentage for selling on their platform. This fee along with the fulfillment fees and storage fees, creates an extremely expensive venture. If you aren't fulfilled by Amazon, it's very difficult to be a merchant/third-party seller.

SELLERS ARE PENALIZED FOR RETURNS
Even if you want to provide excellent customer service and encourage customers to return items if they aren't satisfied, Amazon penalizes you for this. If you have an 8% or more return rate, Amazon will close your listing, and ask you what steps you will take to improve your product. Even if you want your customers to return if they aren't satisfied, even if the customer made up a return reason, even if a customer complained 6 months later–all this is the seller's fault.

SELLER CHARGED FOR RETURNS
Amazon doesn't cover the return fee for customer returns. Any customer can use "defective" or "doesn't work" as a return reason even if the product is completely fine. Amazon takes your fees from the initial sale then also forces you to refund the customer in full, which means the seller eats the return fees too. The product will be returned to the warehouse where the workers don't get paid enough to care to inspect your returned item, so they charge sellers to dispose of it.

AMAZON CAN TRY TO COMPETE WITH YOU
If you're selling a high-rated item, such as storage ottomans, Amazon will create their own product to compete with you. Many sellers had to send their inventory freight-forwarded to their own 3PL before sending to Amazon because Amazon would look to see where the products are coming from and its manufacturer. Amazon then contacts the supplier to make orders and steal your product.

OVERRUN BY CHINESE SELLERS
Amazon's money is made and not put into your country's economy. The money goes back to China where 99% of the sellers are. Chinese sellers will undercut you with their products, hijack your listing, steal your images, or even report you falsely for stealing/copyright infringement. All these issue take weeks and months for Amazon Seller Support to resolve.

SELLER CENTRAL IS OVERWHELMING AND CONFUSING
Awful layout, awful rules, often bugs and errors happen for no reason. Getting approval from Amazon whether it's your brand name, trademark or product takes forever to resolve.

*MOST* (NOT ALL) BUYERS ON AMAZON ARE CHEAP PEOPLE
These people would literally buy something for $7 with expectations of quality, make a return with a fake reason for free returns, then get their full refund and write a negative review. They would complain about "cheap Chinese made junk", yet they're the same people who wouldn't pay more for better products. I stress this *******% – Amazon buyers are NOT your brand's real customers. This is because 99% of Chinese sellers have no true customer following, and this is where Amazon shoppers just buy once and move onto the next and blast negative reviews everywhere.

THEY DAMAGE OR THROW OUT INVENTORY WITHOUT NOTICE
Amazon marked 80% of my inventory as unfulfillable for no reason and they didn't tell me they were disposing of my inventory. This should've been notified via email immediately for an explanation, instead they opened a case log for it that had no notification on it and had someone "to investigate" which resulted to no solution at the end. I ended up losing a portion of my items due to their own claims and restrictions that were never brought to light upfront.

My cosmetic formulas were made in labs comparable to brands on Sephora, and I was charging several dollars less than the leading brands. Yet, I made very few sales, had high ACOS, and several negative reviews that destroyed my brand because Chinese competitors were able to sell their crappy version of cosmetics for less than $10 per piece.

Overall, I was completely infuriated, stressed out and irritated by everything from Amazon. I shipped them 1000 units of my product and only managed to sell around 200 of them in the last two months because of the oversaturated market. Amazon products are literally disposable stuff from China that barely lasts a few months or so. Even if you have an amazing quality product, your listing could get closed from unreasonable customer returns or you would lose sales from negative reviews. I highly recommend sellers to sell on other platforms like Shopify, Etsy, eBay, Walmart, etc. Pitch to local stores too. Amazon became a monopoly of junk and there's little to no money to be made there. Customer support for both buyer and seller also dropped in quality significantly the past years.

AS A BUYER:
I've had an Amazon account for 11 years and I've been a Prime member since its inception. IMO, Amazon is truly a marketplace made for customers to be happy and I have no issue with that. I've been a customer longer than a seller and I've been satisfied with the support I've received.

However, I'll be shopping on Amazon much less than before. The marketplace is OVERRUN by Chinese sellers with crappy low quality products which paired with cheap prices means they sell on volume/bulk and have no quality control. I've been so annoyed and had to return so many bad products, that I decided to no longer buy any household goods or decors off Amazon. These Chinese sellers also have poor English and grammar in their descriptions then try to get out of refunding you for a mistake they made. Or, they would find your email and spam you with incentives to remove reviews for their awful products.

I've read that the workers are treated extremely poorly and aren't paid well. Meanwhile, Amazon has been showing themselves to be so kind to donate to Haiti while their USA workers are working long hours with minimal pay and no benefits. The CEO is a billionaire who flew to space to place around for 10 minutes.

Any product customers return as broken or defective (whether true or not) just gets disposed. Amazon's warehouse workers don't get paid enough to care to check to see if every individual returned item is truly working. They either liquidate it or throw it out which is quickly piling up in landfills.

AS A SELLER:
Even if you don't care to build a brand and you only use Amazon to make money, keep in mind that the Amazon FBA business is extremely saturated–it's the truth. Anyone out there reading this, don't fall for those fake gurus on YouTube who say they will make you thousands of dollars on Amazon through FBA. The odds of success is about 1% or less with their "students".

The number one issue with Amazon for sellers is that Amazon allows customers to return items for any reason and there's no true return defect rate for customers and their purchases. However, as a seller, even if you want to provide excellent customer service and allow returns, Amazon will defect you for it and close your listing if you have too many customer returns. Their seller support is awful and you'll be repeating your problems 50 times before anyone decides to help you.

Customers can also lie about products being defective and choosing it as a reason to return so they don't have to pay for the return themselves. In my case, I sell in the cosmetic/beauty department and customers return used makeup as "defective", citing ridiculous reasons like "I didn't like the color" or "it didn't work as I expected". They get an entire free return and I'm left in the negative from Amazon's fees. I usually also get a negative review from the customer and then my livelihood drops significantly because my products get pushed back in the search results. My cosmetic product (since it's been used) then gets thrown out by Amazon at my expense. Cosmetics/consumables should not have free returns, IMO. I've had customers who returned $7.99 items and still complain; as a buyer myself, I would never!

I've yet to experience any reputable/honest seller being able to remove silly or unrelated negative reviews on their products. In all honesty, customers complain all the time and would rant about their life in their review if they have to; this is unavoidable. It's unfair that Amazon's basic search algorithmic function only allows items with 4.0 stars or less to be hidden from buyers purely because of reviews.

**FYI, BUYERS**: Unless you're returning a crappy product to a Chinese seller making 7-figures who couldn't care less, the very few true and honest USA sellers have to pay Amazon the fees to sell to you AND if you choose a fake reason to return, the seller also has to eat the cost of those fees too. Amazon then charges the seller to dispose of your return. If you buy something from a seller for $10, the seller pays Amazon about $3~4 worth of fees, and when you return and lie about it, the seller also has to pay you the full $10 of the item which means the seller loses $14 for your return in total. You could say "this is the cost of doing business", but if you have an issue with the way Amazon treats their workers unethically, think about your how you conduct yourself a customer towards small business owners in USA!

Unfortunately, my newly launched cosmetic brand failed on Amazon because Chinese sellers have been undercutting me with their bad products. Chinese sellers often break rules, hijack listings on Amazon, scam buyers, yet all they do is re-open another store under a gibberish fake address like "jkjkjkjkjkssdjsdsd shenzhen guangzhou" and continue to sell. Most customers only care about low prices and aren't willing to pay more for something higher quality, therefore I've been unable to make a living off Amazon. I urge small businesses to supplement sales through other platforms like Etsy, Mercari, eBay, Shopify, etc. if possible because this won't last long.

First, don't expect to get helped at a timely matter. I tried calling them to talk about something months ago when I created a business checking account with them. They told me the expected wait time was 1 hour. I hung up because nobody has time to wait 1 hour on the phone. That was just ridiculous to me.

Secondly, I didn't make any profit because my inventory took months to come since it came by sea and a lot of things were going on therefore delayed it. The moment my inventory finally arrived, BlueVine emailed me to tell me they closed my account for absolutely no reason and that they won't reopen it. Now, I have to rush and shuffle through my e-commerce website and platforms to change my business checking before funds won't be received when I make sales. They're costing me way too much time and pointless effort right now over a inconvenience that occurred for no reason.

DON'T TRUST THIS BANK. I was taken in by their simplicity and the fact they have no fees but they're just purely unreliable and irresponsible. Open an actual account at a real financial institution. They're the lesser evil compared to BlueVine.

I've been using eBay for over a decade, sold hundreds of items, paid thousands in fees, 100% seller feedback and never had an issue but I notice their rules are completely ridiculous and fees are unprofitable for seller. Also, I listed items here that gets hidden every month from audience. If my listings truly got full audience, eBay wouldn't have to nag me to lower my prices constantly (which in turn is getting pennies on the dollar). They also wouldn't have to nag me to accept offers especially at 50% of the item's cost. They always fine ways to milk money out of you.

Also, the scammers on this website are unbelievable. I never had an issue until I sold a digital code, where eBay doesn't CLEARLY specify that it's prohibited. In fact, tens and tens of individual sellers sell codes and upon listing, eBay doesn't say it's not allowed, their help page was confusing. I sold a digital code, buyer left feedback, and I sent the code to him via eBay messages (in eBay's platform). Days later, he files a dispute with his original payment. Upon research, I find out that the buyer was a scummy 12 year old kid who made an account, hid his feedback (yes, they can make feedback private now) so no one could see he only buys digital game codes and then does chargebacks on them. In other words, this buyer preys on sellers yet gets away with it. Imagine a platform where the company cares so little that 12 year olds are on there scamming honest sellers? This is so embarrassing for me.

There's no way to leave buyers negative feedback and now they're even allowed to hide their feedback. Also, he's still allowed to have his account after he made a chargeback. EBay refused to help me because I didn't have a tracking number. Apparently, eBay doesn't "recommend" selling digital codes but they don't flat out ban it. Yet the buyers are allowed to buy these codes, scam and sellers can't do anything about it. We're living in 2021 and this is how eBay is set up which is unbelievable.

Not only that, but eBay's pages are all confusing, their website is different designs, mixed up and completely impossible to find real info. Seller central is a mess. Some of their help pages still say "Paypal" this and that yet eBay has ditched Paypal some time ago. This website has been outdated and customer service is useless and won't help if you're scammed. EBay doesn't flag these scammers–both buyer and seller. I reported scammer accounts, nothing was done.

Also, the "local pickup" concept is very confusing so be careful. If a buyer contacts you to buy your items outside of eBay, but doesn't actually buy it on eBay to "pick up", it's an automatic temporary ban on you, eBay will give you a defect, can't sell for two weeks AND eBay will take the final value fee for that item. How does eBay justify this? They have a bot that picks up messages between buyers/sellers and if you end the listing of the product around the time you spoke to the potential buyer, eBay will assume you "sold it" even if you didn't (and sold it elsewhere).

Lastly, avoid buying from Chinese and foreign sellers. I was scammed by one. The item's shipping time was about a month and it never came. I contacted the seller, but the next thing the seller said was that s/he shipped another one out but refused to give a tracking number for it. I stupidly waited because I thought the seller was honest, but it never happened. I waited and contacted the seller constantly who kept saying the same thing "hold on, we'll check your order", which isn't true. I realize the seller purposely delayed just to get out of Paypal's refund window. So basically, Paypal refused to help me (at the time) and I couldn't leave negative feedback for the seller. The seller also continued to sell and wasn't penalized.

Paypal is no longer used on eBay but now eBay can directly take money out of my bank account whenever they feel. Sell your stuff anywhere else. There's plenty of other platforms.

High fees! They said their fees may be less after leaving Paypal but instead, it's been the same flat 12.5% + $0.30 per sale which eBay can now hold for more interest. It only deposits on "business" days, so if you're waiting on that money to pay for shipping or need it immediately, tough luck! Their fees are RIDICULOUS. I've worked hard to list and sell (2) $1800 items and eBay got to keep $216 for each of them FOR NO REASON. They didn't even help me when I was scammed yet they were taking these ridiculous amounts of money on commissions! A serious rip off!

A good suggestion from me is to simply spread your products on multiple platforms. Every platform has bad customers but at least I feel like other platforms actually work on banning scamming sellers and buyers. Ebay just lets this happen over and over. If you're a seller, be careful and don't sell to people who have no feedback, new account or hide their feedback. For buyers, ask all questions before buying and do research. If it's too good to be true, then it is. Lastly, how silly are buying scammers on eBay to pull a scam after they provided you their full physical/shipping address, name and everything. So insane!

You have to be really careful dealing with people especially high-ticket items. Time-wasters, spammers and scammers are rampant here so expect that.

1. They don't notify you when a listing expires. They do tell you on the website but be honest, how many people would actually check or remember?

2. They hide the potential buyer's email from me yet the potential buyer could see my email upon response. This is irritating because the potential buyer could sometimes be a persuasive bot which then grabs your email or phone number the moment you respond. Not very pleasant considering how much email and text spams we get nowadays. For example, someone emailed me and I responded within minutes. Yet the "person" somehow said "thanks I found one already". This has happened 3 times within two weeks for 2 different items; in other words, there's no way that all 3 communications led to the person "finding another one" so quickly. It's unrealistic and just a waste of my time.

3. With that being said, I used this website for over a decade and they have not once tried to implement any new features to deter bots and spammers. Not even adding CAPTCHAS. For now, it's best to just ignore whatever suspicious emails you get from "buyers".

This website is a scam website. Their address in USA is a fake. It's the same address being used by the parent company for another brand called Lit Activewear. Both Chinese drop shipping websites selling horrible quality products. I'm very disappointed that these people have the nerves to create and fake a black-owned business and then profit off the movement and the black community. It's so messed up to the point where no one should support this type of shadiness. Stay away!

I bought from CottonOn because I have a friend who said their clothes are pretty decent for the price. I didn't have high expectations. I ordered 9 things and kept 2 of them, so I returned 7 items.

1. PLEASE BE CAREFUL AND DON'T MAKE THE SAME MISTAKE I DID! If you're a USA customer, make sure you go on their website and generate a return label. If it doesn't work, make sure it's on the US website otherwise it'll tell you that your order doesn't exist.

2. AGAIN: PLEASE BE CAREFUL AND DON'T MAKE THE SAME MISTAKE I DID! DO NOT use the shipping label that came in your package. I mistakenly thought it was a return label so I stuck it on and sent it off. Luckily, USPS returned the package to me and that was when I realized it was just a duplicate of the shipping label they used to send me my items. Why would they leave a duplicate of the shipping label in my package? It's confusing and misleading!

3. Their returns are extremely complicated especially for US customers. The return was free however, I paid with Paypal. I live in New York City where tax isn't charged on articles of clothing less than $120 or so. I was charged for my order but I decided to let it go since it wasn't worth fighting for a minuscule amount of dollars.

4. However, I paid with Paypal and Cotton On processed my return but now they're asking me to fill out this complicated form via email citing they need all the info including my bank account and routing number amongst others things I have no idea about. Do they not have this info on file? I paid with Paypal and not a bank account and I refuse to give them this info. If this info is somehow shared or leaked, anyone could just take money out of the account and you have to go through the headache to file stolen money through your bank.

5. Since I kept some of the items, I don't know exactly how to calculate the refund. It's crazy that the email they sent me, asked me to input a refund amount. How the heck am I supposed to know? How do I clearly calculate the discounts they gave me and the tax they charged me? This shouldn't be the customer's responsibility. I'm shocked this isn't automated.

6. When you're generating the return label on their website, make sure you use the ORDER number and not the "transaction" number. They sent me email confirmations saying my order number is this this and that. But then I punched the code into the return label generator, it said it was incorrect. One email shows "order number" as a bunch of digits without a "W" on the front. Another email shows an "order number" with a "W" on the front and totally different digits. Extremely confusing.

I liked the items a lot. They're not pricy and the quality is decent enough to me. I had to return a lot of items since the sizing was larger. I didn't expect biker shorts in size US 4 (small) would be so large since that's my usual size. That's no problem with me and I have no issue reordering my right size, however the hassle they're putting me through right now makes me wish I didn't have to return a single thing to them.

GoDaddy used to be the golden standard for domain and web hosting in the 2000s. They have changed a lot since then and they just nickel and dime customers like crazy. Everything costs extra with no real support.

I purchased my domain and Wordpress dedicated hosting with them. Initially, I had absolutely no problems with them, until one day, I decided to change my theme's main page look. It was changing my grid masonry between two or three columns. When I saved this change, my main page received an internal server error and never fixed.

When I called GoDaddy up, the CSR assured me that my theme was the problem. However, I NEVER had this problem with my theme for the two years that I've been using it. Not a single problem. I contacted the author who provided no solution, but based on all the customer reviews, comments and forums, no one had the problem I did. The GoDaddy CSR changed my theme back to one of the default Wordpress themes and all he had to tell me was that my theme is the problem and couldn't tell me anything else.

In fact, they told me my error/server log was empty and nothing could be done to solve this problem. Two months after paying $100+ to manage both my domain and hosting, my website's main page was down. Not only is it an embarrassment as a graphic designer, but it was also wasting my time and money. I had to reset the website and start over.

Later on, the website stopped loading and gave a specific error. After months of not being able to access my own website at home and in certain locations of the country, I never ended up solving the issue even after spending 30 minutes on the phone with GoDaddy where they kept saying "everything is fine on our end", and blaming my ISP. On their forums, many other users had the same issues to no available solutions.

If you don't end up having an issue like mine, then you're probably going to have a decent experience. I have not run into any other technical errors. However, they rip you off from every little thing. Granted, I did choose basic hosting, however, for the same price or similar pricing (without the raised cost after a "promotion" ends), other providers have SSL security/certificates and daily backups already in their pricing. GoDaddy charged me $40 a year for daily backups and also will charge me $80 a year for SSL security otherwise my website looks unsafe and suspicious.

LASTLY, I want to add that in 2021, GoDaddy is still charging for SSL certification and with different price ranges depending on the customer. Last year, they were charging my boyfriend for a service he never used. GoDaddy generously credited him for the unused service and suggested to put the credit towards to an SSL certificate cost. So he did that and everything was fine. Just yesterday, he tried to modify his website and for some reason, it wasn't working. Spending 20 minutes on the phone with GoDaddy, the agent said that unless my boyfriend renews and pays $150 for the SSL certificate that he previously had, the website won't work and there's no way around this. Are you serious? Why is the customer responsible for this? Now my boyfriend is infuriated as he was never told this ahead of time. GoDaddy has lost me as a customer, and I warned my boyfriend in the past. Now, they also lost my boyfriend as a customer.

TLDR; If you can't afford, cancel SSL or if the SSL promo is over, you're responsible to pay for it otherwise your website will be permanently disabled.

I wouldn't order again unless I REALLY want something. I'm neutral about this situation because Nike didn't really do anything wrong and their website and process was very easy to handle which is why I gave them 5-star because I didn't want to be biased. However, read the returns instructions carefully. I was under the impression that Nike has a free shipping (minimum order) and free returns policy.

I took a risk (first order on Nike) and bought this $220 jacket that categorized itself as loose fit, so I went with their smallest size on the chart which was XS. I'm normally a size S in everything USA. When this XS jacket turned out too big still, I thought "no problem, I'll just return". I went through the process and it turns out the return label for guests is just a mailer label. It's not a pre-paid return label which is for members only. I made an account after to see if I could get the pre-paid label but of course, it didn't recognize my order even though the account and order was made from the same email.

Now I have to commute 1 hour to a Nike store to return because this jacket is so large and heavy, shipping it back would cost at least $30 and I'm responsible for it if it's lost in transit. Unless you want to make an account just for that ONE item at Nike, I would say don't bother unless you're ok with paying for returns. God knows what UPS or the post office will charge you.

I made the biggest mistake of buying something off Coach Outlet. I paid with PayPal because of the buyer protection. After I spent $78.39 (tax included) at the Coach Outlet, I waited weeks for the package to come, finally I open it and the product was described wrong. Coach had no prepaid return labels, no Coach outlets in NYC, and on their website, they said the shipping is the customer's responsibility. I should NOT be responsible to return something that's not as described so I filed a dispute on PayPal to get $8 refunded to me from Coach so I could return the socks. They closed in my favor, I used $6.41 out of the $8.00 to return the socks. Coach gets the socks.

BUT! They only refunded me $70.39 on PayPal. Where's the $6.41 I spent that was supposedly covered by them for THEIR mistake? Again, I had to contact Paypal and again, each response was from a different agent who barely read my previous dispute, barely looked at the previous evidence or even bothered checking the transaction ID showing that I spent $6.41 to return items to Coach. Instead, I was offered a measly $8 "return shipping voucher credit" that lasts only 6 months because the agent said that Coach *did* refund me full. His response: "Coach refunded you $8 and then $70.39". DUDE, I spent the $8 to return the WRONG items to them. Like WHAT? I wasted so much time waiting for these items just for them to be wrong, I had to go through the hassle of talking to PayPal, then having PayPal letting Coach keep the money and giving me back a partial refund over something that wasn't even MY fault. Such a headache and since it was only out $6.41, I basically ignored the resolution and gave up. How sad that consumers have to give up their money because a situation becomes so complicated and ridiculous? PayPal wasn't helpful at all.

I signed up around March 2020 shortly before the COVID-19 situation hit. I was supposed to pay the annual membership fee of $40 on April, but they froze membership accounts and the gym nearby wasn't opened until the middle of the September 2020 then closed on October 2020. They only sent me emails of the gym reopening, and never stated when fees are going to be charged. They charged me for September 2020 for the two weeks they were opened. Since it was only $10, I forgave that. I was going to cancel my membership sooner because they required wearing a mask while working out (which is something I can't handle). But to get into the gym to do anything whether speaking to the front desk or working out was atrociously long. I was told by other customers they were waiting for at least 1 hour.

I decided to do it another day, but I live in NYC and my neighborhood was a red zone which meant that non-essential businesses had to be closed to reduce the virus outbreak. This was in October 2020. Planet Fitness was closed the entire October 2020 yet they charged me the annual fee on October 1st and the monthly membership fee for mid-October. This made zero sense to me and it was out of nowhere; without warning. I would've been charged overdraft fees if I didn't have money on the account. I rushed to the location to try to cancel but they were closed (obviously). I tried emailing, I tried calling them, to no response. I walked past the gym numerous times between Oct-Nov 2020 and the gym wasn't reopened so I couldn't walk in to cancel. Their company policy demanded a ridiculous letter which many customers online said that PF would play stupid and pretend not to receive. My friend had this same issue with a different gym called Blink and she had to cancel her checking account to stop them from charging.

For me, I called up my bank to see if they could help and the agent reversed the charges and gave me my money back for these fees. She also told me that I'm not the first customer who called in about this problem. Clearly, PF is taking advantage of people by taking their money while the gym isn't even opened then use the "company policy" and "agreement contract" to get away with charging people regardless of the situation and rules that are out of customers' control. For PF, you could sign up online but thee's no way to cancel online which is ridiculous especially now in a pandemic. I would NEVER sign up with this gym ever again and I would advise anyone else to be careful of them. I also won't ever attach my checking account to any service as minuscule as $10 a month to do ANYTHING.

I received an ad for Coach Outlet advertising socks that looked awesome. I go on the website and this website is the plainest of the plainest website ever. It has no details or better descriptions of their items so you don't know the size, dimensions, etc. I wanted to order a pair of socks in 3 different colors but it didn't say if it was ONE SIZE or what gender it was for. Since Coach Outlet only had a number to call and it was a time consuming wait, I texted actual Coach and they told me that the socks are one-size-fits-most, the "outlet socks" fit the same as their "regular" ones, and that was it.

Coach Outlet shipped out my order using SurePost which is the worst shipping service for UPS and it took almost 2 weeks to arrive. I was so excited to rip open the package, but immediately, I was disappointed because the socks are not one-size-fit-most. It says on the packaging that it's for Men Size 5-10. I'm a woman size 5 so these socks were almost 2 inches longer than my foot.

Not only was I given wrong information, but the packaging slip/invoice says to affix the prepaid return label included for returns. There was no label in the packaging. It also doesn't say that the customer has to pay for this, yet I went on their website after to find a return solution (since the prepaid label wasn't in my package) and on the website, it says return shipping is the customer's responsibility and cost. A Coach Outlet doesn't exist anywhere in NYC so this was such a waste of my time and money. An $80 order for socks with now $8+ gone for return shipping after waiting for almost 2 weeks. They need to list product descriptions, sizes, measurements and any details CLEARLY. I would never shop on this website until these fix the return shipping costs and add clear product descriptions.

EDIT NOV 2020:
I filed a dispute on Paypal giving them evidence that Coach sent me items not as described. I asked for $8 back so I use the money to return the items. Coach obliged. I used the $8 to return the items. Coach received it but refunded me only $72 out of $80, which excluded the $8 from shipping. I had to file a dispute with Paypal AGAIN to explain to them that Coach used the initial refund for shipping costs towards my total refund. PayPal offered a measly $8 return shipping voucher as a solution and is failing to understand the problem and the mess Coach Outlet has caused. I don't want a voucher that lasts 6 months, I want my damn money back. I had enough at this point which is why I would NEVER recommend this website to anyone. Something that they did wrong is taking me days to resolve over $8 and now resulted in a poor resolution by PayPal. NEVER AGAIN.

Purchased from Missguided 2 times. First time was my first order and second time was the second chance I tried to give them. I'm convinced that not many of these 5 star reviews are actually legitimate as no one mentioned what product they bought or any details. But to get a better perspective, the quality of the clothing is very similar to NastyGal (as another reviewer mentioned). To be honest, the pictures depict the clothing looking pretty decent but upon receiving, they're super cheap and I was embarrassed to even wear them outside. I knew it was fast fashion, but this is where you get what you pay for.

Order 1: I purchased 3 Sean John collab items. I read the description and looked at the images. Says that the model name Carmen wears a size US 4 in the pics and yes, the joggers are oversized on her. I sized down to a US 2, and I'm not as slim as the model, yet the US 2 was HUGE. Bought the size US 4 Sean John collab crop tank and that was fine at least. Very disappointed as this company isn't in the US, so I paid $11 express shipping to get items to me that I'm not convinced are described or sized properly. Return shipping is costly and not even worth returning. It was kind of embarrassing because my boyfriend touched the embroidered work on the tank's band and he said the quality could've been better.

Order 2: This was the mistake where I tried to give Missguided a second chance thinking "well maybe only SOME of their products are cheaply made". So I bought 1 windbreaker style jacket and 2 blazers. This was where I noticed Missguided's sizing is larger than regular. I bought the jacket 2 sizes smaller and the blazers 1 size smaller. Blazers fit fine but the material was cheap and so hideous. The jacket was actually fine (lightweight and comfy) but the sleeves were so wide, they were monstrous. I paid $10 for shipping then I paid another $8.75 to return the entire order. Luckily, I paid with Paypal and Paypal covers return costs as long as you provide them proof that you paid to send items back.

While Missguided has pretty stylish products, it's not a risk I'm willing to take. The place is great for low-priced basics and trendy clothes, but not for me. The quality doesn't meet my expectations (which weren't even high to begin with), but I was able to buy blazers off a more expensive brand for about $20 more and the quality was much more impressive.

I purchased a name brand belt for much less than it cost elsewhere and a bunch of pants and a pair of sneaker. The items arrived within two days, are authentic and look great. SSENSE didn't give me a single problem with my items. I haven't spoken to customer service so I can't say too much about that. The website is very easy to browse and checking out is just as simple. My only peeve is that shipping is kind of expensive.

First and last order from Nasty Gal. I didn't have high expectations as I knew it's fast fashion but my friend ordered from them for years and had no complaints so I thought I'd give them a try. I ordered 11 items and kept 2 of them.

Here's the outline for the clothes I bought: 6 pairs of shorts, 2 top, 2 pants, 1 belt. The sizing is very off and not consistent at all to the sizing chart they provide. Of 6 pairs of shorts, I kept 2 pairs. For the rest, I ran into problems like the waist being incredibly big, boxy fits or just too large for the labeled sizes. I normally wear a US 4/Small. Both tops had a really awkward fit that if you bent over, the top would slip off immediately exposing your chest. The material was bad, felt like a cheap bathing suit and wasn't breathable at all. The canvas belt was itchy and didn't feel like canvas. Most of the bottoms were so badly sewn with threads hanging out everywhere. The Nasty Gal tag on the clothes are also itchy and ugly.

1. They say they're based in San Francisco (California) so I was under the impression that the warehouse is somewhere in California. Instead, after I confirmed my order and paid for shipping, I find out the courier is DHL which is used for foreign mail so the items are coming from somewhere out of USA. I found out it's from the UK.

2. Shipping isn't free. It's $10. I accepted that and paid for it, but for my $200 order, I never anticipated to shop at a brand that doesn't have a free shipping incentive. Not very inspiring for new shoppers but I tolerated it.

3. Return shipping isn't free. They don't mention anywhere on their help section that return shipping costs money or how much it actually costs. Shockingly, mine was only $4 but it seems other buyers were charged much more. You'd think that especially know during a pandemic, that they'd be a bit friendlier about their policies but they're not. At least with H&M, I could buy online and return to store if I don't like anything. Unfortunately, Nasty Gal has no real store so returns are processed online and apparently not in USA either. Luckily for me, my return was processed within days of shipping out, so I got a refund very quickly.

4. Quality of items are hit or miss, mostly miss. Most of the items seem to match the price range for fast fashion so I'm not surprised. I took a risk to purchase and I accepted that.

5. They mark up prices then put up a 60% off sale as if you're getting an awesome deal but you're not.

If you're in the USA, there's plenty of other retailers that are around that have real stores you can return your items to. I had better experiences on SHEIN and Romwe and that's saying a lot. Also, I put this review on another website and Nasty Gal reported it within the hour. It's no wonder there were only fake positive reviews there. Beware! Despite giving them two positive notes for me keeping 2 decent products and complimenting the fast refund timeframe, they still reported me so that shows they're hiding behind fake reviews. I have even less incentive to ever buy from them if that's how they do business. Stay away! FYI: I attached my order confirmation to show I actually bought from here.

I almost bought these roses because the images make them look gorgeous but after research:

1. I realize the images always show the rose from a distance so you can't see the imperfections and of course for photography, the company will always pick the best looking ones!

2. I know someone who bought one for herself and she felt ripped off because quality was extremely poor for the price. The rose appears hefty and looked like it was made of iridescent glass, plexiglass or some other hard material in the images. In real life, it's a thin piece of plastic curved to shape, the leaf is a thin spray painted piece, and the overall weight of the flower was like a pinwheel spinner. Craftsmanship wasn't there.

3. LONG SHIPPING! Why? Because it's a drop shipped product likely from an East Asian country such as China. It's not based in the USA or the North American continent. The hefty prices you're paying is for a product you can find on Alibaba for around $1.39. I know this because I checked!

4. The reviews here are fake 5-stars and back to back with no real profile for any of the users. They should be immediately taken down.

5. I'm guessing due to the likelihood of lots of customer complaints, or for some other reason, the company changes their website to dose-roses.com so any bad reviews online are less likely to be found by potential customers.

SAVE YOUR MONEY! Look elsewhere. The high end looking imagery and photoshoots are likely mocked up, edited or made to fool you to think this is a luxury-like product!

This was a peeve of mine becasue I normally read fine print, but I gave TurboTax the benefit of doubt since most people use it. When it said "free to file", I jumped in and realize it's not free. It's free to go through all the forms, but it's not free to get your tax return. If you have a W-2 for a job for a few months, then get laid off and use unemployment, there's an extra charge. They also don't point out that it costs $40 to file state and $40 to file federal. They also don't tell you that you're charged extra if you have a 1099 form instead of W-2. The whole thing is very misleading! I was embarrassed I even suggested to it to my relatives and told them it'd be free without first trying it out myself.

You're better off paying a real person $100 to do all your taxes so at least you could hire someone who knows what they're doing. The would say the only pro about TurboTax is that it's fast to sign, very intuitive, straightforward modern UI, and has plenty of info for people who are new. They also give good examples when you hit "learn more" or if you need help understanding something. If you're lazy and need a quick fix and don't mind the extra $80-120, go for it. But it's unfortunate for people who are already making very little ($35k-50k).

I'm a seller on Depop and I haven't had any issues. Potential buyers read descriptions and ask questions. We respond to each other in a timely matter. Everything is very easy to use! If you sell just regular goods like decor, low end fashion and accessories, you'll run into no problems. I don't trust any platforms selling high priced items or buying high end goods. The fee is only 10% compared to Poshmark which makes this more desirable to sell on. The platform is overall good but a little lacking:

1. There's no way to see my own shipping costs as a seller. I would have to edit the listing and its shipping info to see what option I've selected. Not very convenient as I can't remember every setting I put for shipping. Sometimes I offer free shipping to buyers but I can't tell unless I dig deeper.

2. Messaging platform should allow images. I send potential buyers images they request but it's in a Google drive link or something else. As a person myself, I feel safer if I know images are sent through the platform. If they're inappropriate, allow them to be reported. Sometimes, items get damaged and images for proof helps the case more. It also helps the buyer/seller communicate better.

3. Flat shipping rates are a little high but that's to be expected for Priority Mail and insurance up to $100.

4. Customer service is a bit lacking. Sometimes you have a seller or buyer emergency and they would take 2+ days to reply. When they do reply, it really stretches too much time and sometimes buyers can be impatient or mistrust you.

5. Depop referred me to file an insurance claim with USPS even though the label is provided by Depop. To me, that makes no sense. USPS has less incentive to help a regular customer as opposed to a partner company.

It's overall a good platform to sell on. I personally haven't ran into any issues with any buyers. The demographic is perfect for the clothes and accessories I sell. The platform is also much easier to list on, compared to eBay. I highly recommend it if you want to get rid of some stuff you have.