I am very disappointed with the service, or lack there of. I haven't received any information regarding the expected shipping timeline for my product. Normally, this would not be such a problem however I have emailed twice asking for an update and have not received any form of a response. A week from tomorrow I plan to cancel my order if this continues. I understand not receiving a shipping confirmation yet, as tomorrow will mark one week since I placed the order, but to not respond at all is another thing.