Have ordered a leather messenger bag and am absolutely satisfied with its quality. I received my order in a nicely packed box. Full ratings to the product.
I checked all of the Internet until a friend told me about these guys. Now, I'm very happy with the purchase. Installing it was as simple as possible; has a pleasant pressure.
I've shopped three times at prime buy. In each case, checkout was easy and delivery was fast. I had no reason to contact their customer service as a result, so can't speak to how that would work.