Jason K.

Goods are great, service have been prompt and of good quality. Shipments are sometimes slow but always within the promised dates so far. Great experience so far with Lazada.

I have been shopping online for years through many sites, and none have been as bad as Singsale so far.

Delayed shipments:
The order timeline in your account is just for show. The dates are not followed, and you can expect a delay for up to months.

Horrible refund policy:
Refunds are not in cash. They are given as vouchers to use on their site according to their policy. Bear that in mind before initiating a refund.

Worst customer service:
Not responsive at all. All my queries have been ignored. Never have I encountered such terrible customer service. Or rather, non-existent. Usually businesses will try to at the very least address their customers, but not Singsale. We are all hindrances once we have made our payment.

This will be the first and last time I purchase anything from them.