Jason M.

This is an investigation company who are quite unique in that they're almost fanatical about the customer's experience. I've called into their support service on a number of occasions and they have always given honest advice that is sound (I've only been a paying customer of theirs once, almost a year ago, and hopefully I won't ever have the kind of issue I had then that i'll need an investigator in the future, but if I do, i'd definitely go back to them). What impresses me most really is that they still greet me by name and spend time and effort helping me, and i'm a past customer that isn't spending.

I signed up for their site seal and was asked to provide proof of identification as well as proof of the existence of our company - that was in May and my emails asking for an explanation or some indication as to how my personal details are being used/stored remain unanswered (as do all telephone numbers i've found for them online).