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Jason W.

Contributor Level

Total Points
101

1 Review by Jason

  • Voices

3/6/20

I am a former paying customer of Voices.com, and was recently sent an email from them offering me 50% off their ridiculous annual price of $499 to come back. The coupon code was aptly named, BABYCOMEBACK, so after some thought, I decided I'd pull the trigger and jump back into the madness, since at that price it might be worth it. However, after several attempts to use the code, the site wouldn't let me use it. So, I sent an email to them stating that their site would not allow me to use the coupon code. I called the next day, and got no one on the line, so I left a message, no reply. So, I called again the next day and they referred me to Evan Wiebe, Senior Talent Account Manager. I left another VM with him, and waited. Finally, Evan responded only to tell me that the coupon had expired and the best they could do was offer me $100 off the annual fee, if I was interested. Hell no, I wasn't interested! I then forwarded him the email that I had sent to their website with a time stamp that clearly showed that I was well within the time limit of having the coupon honored. However, Evan told me that they had no proof of my email showing up in their system, and he asked for more proof. What other proof is there, other than a friggin' email with the time stamp? Am I some computer wizard that makes fake emails to be able to use a coupon code BEFORE it has expired?! He claimed that it just didn't add up. If this is how they treat former customers, then I don't want any part of their company. And go look for yourself about their shady business tactics that I researched after I went through all of this. Let my VOICE be heard: Steer clear of this company!

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Voices T. – Voices Rep

Hi Jason,

Thank you for taking the time to leave this review. We’re sorry to hear about your experience renewing your Premium membership and we offer our sincere apologies for the technical error on our part. We’ve addressed the issue on our end so this will not happen in the future. For your inconvenience, we’ve reached out via email and phone to make this right.

Jason Has Earned 19 Votes

Jason W.'s review of Voices earned 19 Very Helpful votes

Jason Has Received 1 Thank You

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Louise G. thanked you for your review of Voices

“Got the same email and same result a bit back!”

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