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jc t.

Malaysia

Contributor Level

Total Points
82

1 Review by jc

  • CDJapan

10/26/21

1. CD JAPAN DOESN'T HOLD MY PAYMENT WITHIN 15WORKING DAYS AND MY MONEY HAS BEEN RETURN. (ORDER BY *******)

2. BUT THEY STILL SHIP OUT MY ORDER AFTER I GER REFUND (*******)

3. AFTER A MONTH, THEY NOTICE ME ABOUT ORDER PAYMENT.(090? 2021)

4. SO IT'S OKAY I REQUEST DETUCT THE TOTAL ORDER FROM MY BANK.

5. THEY AGREE AND DETUCT AMOUNT SUCCESSFUL AND REPLY MY EMAIL SAID " WE HAVE SUCCESSFULLY DETUCT YOUR AMOUNT IN YOUR BANK ACCOUNT " (*******)

6.*******, THEY SEND EMAIL AND NOTICE MY ORDER HAS DIDN'T PAY. (SO WEIRD!))

7. I GO TO REPORT IN MY BANK ABOUT THIS CASE. THE STAFF SAID MY PAYMENT HAS SUCCESSFULLY AND THEY CAN HELP ANYTHING, WHAT REASON SOULD THEY MAKE REPORT? SO FINALLY THEY HELP ME MAKE A REPORT AFTER I EXPLAIN THE REASON.
AND THE REASON IS: THE COMPANY HAS DETUCED MY PAYMENT AMOUNT BUT THEIR SAID NON RECEIVE PAYMENT EVEN I SENT ALL THE PROOF.

8. CDJAPAN KEEP ASKING MY BANK DETAILS AND TRY TO DETUCT MY MONEY AFTER I SAID I ALREADY MAKE REPORT. AND THEY'RE SO FXXKING RUDE.

9. THIS IS MY 2ND TIME PURCHASE ALBUM IN THEIR SHOP THAT'S WHY I FEELING UPSET.

10. OTHER JAPAN SHOP RECOMMEND: TOWER RECORD / RAKUTEN ( YOU CAN USE WORLD SHIPPING IF YOU'RE NOT FROM JAPAN. EVEN THEY CHARGE A LITTLE BIT AGENT FEE. BUT THEY SERVICE IS REALLY FAST PS :// THIS IS FROM TOWER RECORD ONLY. AND I'LL TRY TO PURCHASE ON RAKUTEN WHEN ATEEZ HAS RELEASE THEIR NEW JAPANESE ALBUM)

Tip for consumers:
DON'T BUY IF YOU DON'T WANT CLOSE YOUR BANK ACCOUNT .
AND PLEASE DON'T USE CREDIT CARD WHEN PAYMENT.

Products used:
ALBUM

Service
Value
Shipping
Returns
Quality

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