Have used um before and giving good rating. Wow things have changed. I had Jenny M for past visits from our place in Florida and she was great. Well we are at our place in Maine do to covid and had Shelly Turk nurse practitioner that was horrendous from start to finish, rude, unprofessional, lack of knowledge could go on and on. Had to call back 4 times to pharmacy and company just to get things right very stressful, VERY UNHAPPY. Web Md and others here we come. Peace Jeff