A lot of mixed reviews on this company so I figured I'd share the good experience I had here. Ordered the Project Minotaur on 5/03 and received on 6/01. First of all for everyone complaining about the long wait; there is a massive chip shortage going on worldwide, so it's literally not there fault. They are moving as fast as they can just like every other pc company, so just be patient or go buy an overpriced oem system off Newegg or best buy. The PC itself is fantastic and has not had any issues to speak of running triple A titles at max settings. The packaging held up fine with no shipping damage whatsoever. I have not tried contacting their tech support yet but based on the experience so far, I would assume it is great. The picture I posted shows all of the actual hardware.