Horrible customer service is just the beginning! I ordered a long sleeve shirt for my son for Christmas. I ordered a large and it was more like a small/medium. I contacted the company and at first wanted to exchange for a bigger size. It's now February and I still have gotten a response or return label for this item. I did get one email from them saying they would give me 50% off discount for an item. Well I don't want to buy anything from this company and neither should you!