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Jennifer J.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Hobbies & Interests

Member since July 2015

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    130

Review Distribution

2 Reviews by Jennifer

8/14/20
HORRIBLE! I placed an order on 7/29 & received an email on 7/31 stating my order shipped. The 8/3 email said it was delivered (I have a PO Box).
I contacted Vitauthority on 8/7 & let them know I never received it. They basically told me too bad; they show it as being delivered. When I asked for a refund I was told no because people claim they didn't receive their product all the time. I'm sure they do - since their $#*!ty ass company never sent it.
I posted a negative review on the Facebook & Instagram accounts & have since been blocked from commenting on their page. Hmmm.
Read other reviews saying the same things; product not received then blocked from their page.
DO NOT WASTE YOUR MONEY. You'd be better off lighting it on fire & throwing it in the middle of the street.
HORRIBLE customer service.
7/15/15
Don't shop on this website (Stadiumallstar.com). In May I attempted to buy my husband a camp chair for Fathers day & our annual 4th of July camp trip.
When the chair never arrived I tried to track it, the website showed I had never placed an order. Even though I was sent a receipt & an order number. The order # apparently was fake as I wasn't able to track it on their website.
I emailed them regarding this, no one ever got back to me.
*There isn't a contact # for customer service on the site. Red flag 1.
*There isn't a place to post a customer review. Red Flag 2.
*There IS a spot to 'edit' your review... but if you can't post one, you can't edit it. Flag #3.
*There are no links for them to social media such as Facebook, Twitter or Google +. Red flag #4.
I was able to track down a phone # thru my bank. The mailbox was full so I couldn't leave a message. The outgoing message referred me to email them for customer service. Did that, got no response until I threatened to go to the Better Business Bureau. Michael Kennedy, the business owner had the response of ''they won't do anything, don't contact me again".
Never once did he apologize or attempt to make it right. No mention of refunding my money, $42.99 to be exact. No mention of sending another one. Nothing. I even sent him proof from my credit union that the payment had been processed.
He took my money. I never got the chair.
Save your money folks, go somewhere else.

Tip for consumers: The "customer service" department lied stating the card was declined. Facts prove otherwise. Statements, cleared debit charges & a refund from my credit union prove otherwise.
How many credit unions and/or banks are going to return money if they think it's fraudulent? Um, none.

mikek98
Stadium A. – StadiumAllstar Rep
100% flat out false, the order was voided because the credit card information she submitted was determined by the banks to not match the information on file with her card processor. The banks flagged the transaction as a high fraud risk - the payment was declined, no funds were ever transferred.

Jennifer Has Earned 5 Votes

Jennifer J.'s review of vitauthority.com earned a Very Helpful vote

Jennifer J.'s review of StadiumAllstar earned 4 Very Helpful votes

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