I had purchased a pair of jeans. The package arrived, no problem, but the jeans had no tags attached at all and looked like used ones. I had contacted the company the same day, and of course they said that if there is no tags on the item you won't be able to return or exchange it! This is the worst experience ever! Don't buy from them, by the way the jeans arrived from the store called Jean Machine
Dear Jenya,
We apologize for your experience. Can you please provide an order number so we can investigate this?
Thanks