The surveys and offers always did pay out for me when they were supposed to, there are fun games to play, and a very generous video section, but the customer service was terrible for me. I did not do anything that was against the rules as far as I know, yet they suddenly ban me one day without telling me why. I was always known for helping people out in the community as well as being very encouraging. I emailed support and posted on their Facebook page but I still never did get a response why I was banned. I'm sure it was a mistake on their part, but they could have still owned up to it.