Jimena A.

Bought an ex-lease laptop for $700 from PCTraders. Arrived within the week. Broke within the week. Refunds were inaccessible so got it "repaired." They replaced the battery apparently which isn't even covered under warrant and sent it back claiming it "works fine now." Upon opening it after repair, the screen displayed "bootdevice not found." So it looks like they did more than replace the battery. I have emailed the manager and site 3 times to no avail and when i called asking for the manaher directly the guy on the other end of the phone said he was "on break." This was half an hour before closing. He said he'd return my call and never did. Faulty products and poor customer service avoiding giving me a redund by avoiding contact completely. Will have to involve the cosumers protection.